A flexible cross-platform management solution for
automating the operational interface to the system console,
system logfiles and application logfiles.
System messages can be found in a host of different
locations. There are system consoles, system logfiles,
security logfiles and application logfiles. A multi-platform,
multi-server enterprise can generate thousands of system
messages each day in hundreds of different separate
locations and in many different formats.
PTC Console can simultaneously manage
all of the consoles and logfiles by automatically scanning
each and every system message to determine if it is
one which can be ignored or if it requires an action
to be taken. If action is required, PTC Console
can automatically reply, if determined by the PTC Console
knowledge database, or it can raise an alert for further
action to be taken.
products are now an integral part of the software
environment at Newhouse and help to support
multiple customers, supplying IT managed services
to in excess of 100 sites across 14 European
countries on a 24 x 7 x 365 basis."